Terms of service

1. Who this is between

These terms are between you (the business requesting or buying a website) and CashTech, a registered business name of 1001307533 Ontario Inc., a corporation incorporated under the laws of Ontario and operating from Brockville, Ontario (“CashTech”, “we”, “us”).

Your agreement is with the corporation. Nothing in these terms creates a personal obligation on the part of any director, officer, employee or contractor of CashTech, and any claim arising out of our work is against the corporation alone.

Our services are offered to businesses, not to consumers. By requesting a demo or buying a website you confirm you are acquiring these services for business purposes, not for personal, family or household use.

You accept these terms when you tick the box on our demo request form, and again when you pay.

2. The free demo

You ask for a demo. We build you a homepage. You look at it. Nothing about that creates an obligation on either side.

• It's free. No fee, no deposit, no invoice, whether or not you proceed.
• You're not committed. You can walk away without telling us why, and we won't chase you.
• We aim to send it within 48 hours. That is a target we work to, not a guarantee — the demo is free and nothing you have paid for turns on the timing. Two things about how we count those hours:
  • They run from the point we have what we asked for on the form, not from your first message. If something essential is missing — usually a working phone number or a clear description of what you actually do — we come back to you, and the clock starts when you answer.
  • We count working days. A request sent on Friday afternoon reaches you Tuesday, not Sunday. We don’t count weekends or statutory holidays in Ontario.
• If we can’t meet that window, you hear it from us. We build a limited number of demos at a time. If your request arrives when we’re full, we tell you before the 48 hours are up and give you a date we can actually meet — you are never left wondering whether it’s coming. We may also decline a request, or ask you to wait, without giving a reason.
• The demo stays ours until you pay. Copyright in everything we design, write and build for the demo remains with CashTech. The link we send you is a personal, revocable licence to view it — not permission to copy it, save it, republish it, host it yourself, or pass the design or code to another developer to rebuild from. We may take the demo offline at any time.
• If you decide against it, the demo comes down. We take the link offline, usually within 30 days of your last reply, and that is the end of it — no invoice and no chasing. You keep anything that was yours to begin with: your logo, your photos, your own words, and the facts about your business. What comes down is our design, our code and the copy we wrote.

3. If you go ahead

The one-time fee is $299 plus HST for the first 20 Brockville businesses, and $499 plus HST after that. It covers:

• Up to three pages, with the words written for you
• Two rounds of changes before handover
• Contact form, tap-to-call, and your booking and payment links connected
• Google Business Profile created and submitted to Google for verification, and your site submitted to Google for indexing
• Hosting and a security certificate, set up on accounts in your name. We charge no hosting fee. The account is yours, and anything your host or registrar charges you directly is yours to pay

Timelines depend on you. We quote about a week from the point we have your photos, words and any corrections. If those don't arrive within 14 days, the project pauses and rejoins the queue when you send them. That isn't a penalty — it's how half-finished websites avoid turning into six-month projects.

HST. We are registered for HST. Every price on this site and in any quote is stated before tax. HST at the Ontario rate of 13% is added to the amount you pay, and it appears as a separate line on your invoice along with our HST registration number — so if you are registered yourself, you have what you need to claim it back.

Your ongoing costs. Your domain name, roughly $20 a year, paid to the registrar rather than to us. Some businesses choose paid extras such as a business mailbox; we'll tell you before anything costs you money.

4. Who owns what

Your content stays yours throughout. Your logo, photos, text and business information are yours and always were.

The website becomes yours when you've paid in full. On receipt of the full fee we assign to you all copyright in the finished website we deliver. Until then it stays ours.

We keep ownership of our own general-purpose tools, components and know-how — the things we reuse across projects. You get an unlimited licence to keep using them as part of your site, for as long as you like.

Your domain, hosting, calendar and payment accounts are registered in your name. If you leave, you take all of it. There's nothing to unlock and nothing to ask us for.

5. The Care plan

$49 a month plus HST, first month included with your build, cancel any time without notice.

What a "small change" means. Edits to what's already there — hours, prices, staff, photos, a service description, a phone number. As a rule of thumb, anything we can do in under half an hour. New pages, new features, redesigns and integrations are quoted separately.

The monthly report. It's built from your own Google Search Console and from the enquiries your contact form has sent you. It shows search impressions, clicks and the terms people searched — not individual visitors, because we don't put tracking on your site.

Turnaround. Two business days from when your email reaches us. Business days are Monday to Friday, excluding Ontario statutory holidays.

Fair use. There's no counter and no ticket limit. If requests regularly run well beyond the above, we'll have a conversation about it before anything changes — we won't quietly send you a bill.

If you cancel. Your website stays yours and stays on your own accounts. We stop making changes and stop charging you. The current month isn't refunded.

6. What we need from you

• Accurate information about your business. We build what you tell us.
• The right to use what you send. When you send us a logo, photograph, or text, you confirm you own it or have permission to use it. If someone makes a claim against us because of content you supplied, you agree to cover our costs in dealing with it.
• Keeping your own account passwords safe once they're handed to you.

7. Services we don't control

Your website depends on other companies — the hosting provider, the payment processor, your domain registrar, Google. We set them up and we'll help you deal with them, but they're not ours. We're not responsible for their outages, their price changes, or decisions they make about your account. Their own terms apply to you directly.

8. What we don't promise

We'll say this plainly, because plenty of people in this industry don't.

• No ranking or traffic guarantee. We set your site up properly for search and submit it to Google, but submitting a site is not the same as being indexed or ranked, and where Google places you is Google's decision, not ours.
• No guarantee that Google verifies your listing. We create your Google Business Profile and submit it. Google decides whether and when to verify it, sometimes by posting a card to your address or asking for a video, and that process is theirs, not ours.
• We don't install analytics or visitor tracking unless you ask for it and we agree it separately. If we do, it becomes personal information you are responsible for as the operator of your own website, and you'll need your own privacy notice for it.
• No guarantee of customers or revenue. A good website helps. It doesn't sell for you.
• No guarantee of uninterrupted service. Websites go down sometimes. We'll get you back up.
• Nothing we say is legal, tax or accounting advice. We build websites. For advice, speak to someone qualified to give it.

9. Where our responsibility stops

To the fullest extent the law allows:

• Our total liability to you, for everything combined, is limited to the amount you have actually paid us in the twelve months before the claim arose. That limit applies to CashTech and to everyone acting for it — its directors, officers, employees and contractors — taken together, not to each of them separately.
• We aren't liable for indirect or consequential losses — lost profits, lost business, lost bookings, lost data, or loss of goodwill — even if we were told they were possible.

None of this limits anything that can't be limited by law, and none of it applies to fraud or fraudulent misrepresentation on our part.

10. Stopping

Either of us can stop at any time.

If we stop before your website goes live, we refund the one-time fee in full. Once the site is live, the one-time fee isn't refundable — the work is done and the site is yours. Care plan payments aren't refunded for the current month, and we won't charge you again after you cancel.

11. Changes to these terms

If we change these terms, we'll publish the new version here with a new version number and date. The version you accepted is the version that governs your project — we don't apply new terms retroactively. Your acceptance, including which version and when, is recorded when you submit the form.

12. Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. The courts of Ontario have jurisdiction.